GENERAL TERMS AND CONDITIONS
Effective Date: 1st day of January, 2022
These General terms and conditions (the "Terms and Conditions") govern the use of www.redarrow.ltd (the "Site"). This Site is owned and operated by Red Arrow Limited. This Site is a portfolio.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Red Arrow Limited and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Nature of Services
Red Arrow Limited's function is purely advisory, delivering recommendations grounded in industry best practices. While we assist clients in strategizing and conceptualizing their marketing plans, the implementation of these strategies is the client's responsibility. Red Arrow Limited offers guidance and support without assuming any risk or liability for the execution or direct management of marketing activities.
Sale of Services
These Terms and Conditions govern the sale of services available on our Site.
We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.
The services will be paid for in full or otherwise indicated on your invoice or agreement when the services are ordered.
These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary.
Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
Limitation of Liability
Red Arrow Limited, including its directors, officers, agents, employees, subsidiaries, and affiliates, shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from the use of our advisory services. This limitation of liability applies to all actions, claims, losses, and damages of any kind arising from or in connection with the use of services provided by Red Arrow Limited.
Indemnification
Clients agree to indemnify, defend, and hold harmless Red Arrow Limited from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from the client's use of the consultancy services provided.
No Guarantee of Results
Red Arrow Limited endeavours to provide high-quality services; however, there is no guarantee that the advice or strategies provided will lead to successful marketing outcomes, profitability, or any specific performance metrics.
Applicable Law
These Terms and Conditions are governed by the laws of the Country of Hong Kong.
Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Red Arrow Limited are unable to resolve any dispute through informal discussion, then you and Red Arrow Limited agree to submit the issue before a mediator. The decision of the mediator will not be binding. Any mediator must be a neutral party acceptable to both you and Red Arrow Limited. The costs of any mediation will be shared equally between you and Red Arrow Limited.
Notwithstanding any other provision in these Terms and Conditions, you and Red Arrow Limited agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
Suite 2, Level 12a , Enterprise building, 228-238 Queen’s Road Central, Hong Kong.
Effective Date: 1st day of January, 2022